Knowledge Base

A. All traders have access to Chat and Email Support.

With Traders Elite you gain access to Phone Support and with Chief’s Traders Mastery you also gain access to a Customer Experience Representative.

You can provide feedback or make a feature request via our feedback portal.

Through the Online University! app.markettraders.com holds all of your education, resources, and downloads.

Trading Strategy checklists can be found in the courses with the corresponding lessons. You will need access to a charting platform and broker account to place the trades.

Automated strategies are currently available within SmartTrader (SmartScripts) or MetaTrader 4 (Expert Advisors). Specific instructions for deploying SmartScripts and Expert Advisors can be found in the Knowledge Base

Indicators are used together with a strategy. Indicators can be accessed via SmartTrader or within MetaTrader 4. Strategies using indicators have checklists and guides in the Online University with full walkthroughs and instructions.

Upgrade, downgrade through your profile in the Online University. If you wish to cancel you can reach out via phone or email cancel@markettraders.com

If you decide to cancel, you will retain access to your subscription’s learning materials and resources for the remainder of your subscription period.